What we collect

 

We may collect the following information:

– name and job title
– contact information including email address
– date of birth
– demographic information such as postcode, visit history, preferences and interests
– other information relevant to customer surveys and/or offers
– CCTV footage from within our restaurants

What we do with the information we gather:

We require this information to understand your needs, to continually improve the service we offer and, in particular, for the following reasons:

– for internal recordkeeping, including processing table and event reservations
– to send promotional emails about new products, events special offers or other information which we think you may find interesting using the email address you have provided or to notify you about changes or updates to any of our services
– from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
– to process orders for collection and/or delivery where we provide takeaway services
– to respond to any correspondence from you, to investigate complaints, queries, safety or security incidents to ensure we provide the best customer service and for any training purposes
– to provide essential detection and prevention of fraud, theft and other criminal activities and to comply with our legal, regulatory and compliance obligations

The law allows us to collect and use the information set out above for a number of reasons, including:

– with your consent
– to perform our contracts with you